Realytics

Realytics is a SaaS solution for the real-world businesses that merges consumer intelligence and competitive benchmarking. We offer a unique blend of customer experience, performance, and marketing insights that help address both consumer- and competitor-related questions in unprecedented detail.

We help businesses understand how to:

– How satisfied are customers with different aspects of products/services?
Identify specific pain points, compare them to benchmarks, and uncover what makes consumers satisfied.

– Which topics have the most significant impact on customer satisfaction?
Identify drivers of customer satisfaction to fix barriers and enhance the overall consumer experience.

– Where should business invest 10% of resources to achieve 90% of the results?
Determine topics that should be fixed and sustained to achieve higher customer satisfaction scores and streamline business efforts.

For example, for Cafes and Restaurant industry we have:
– 8M organizations are updated regularly
– 200M+ people shared their experience
– 215 countries and territories are actively explored

Contact us for more