HotelFeedback
About Us
Hotel feedback provides the most innovative and successful solution in terms of technology, commerciality and design for guests satisfaction.
HotelFeedback sends questions to your guests regarding service quality based on a date schedule. You can reach your guests when they use your WiFi before their checkout and improve your ranking.
You can promote your hotel services and offers to your guests every time they connect to your hotels WiFi. You can create banners for your hotel services or redirect them to an external webpage or Facebook page.
Additionally your guests have access in hotels private social network. They discover useful tips from other guests make suggestions and ask other guests what is nearby. Network with other business travelers and meet new people.
The advantage of HotelFeedback is that you know everything for your guests during they stay in the hotel and:
– You know the rating score of your guests before they checkout
– You have time to respond to an unsatisfied guest with negative review and promote the positive reviews in Tripadvisor and other review web channels
– You notify your guests for offers and exclusive services you provide during they stay
