FCG First Choice Group

First Choice Group provides a unique blend of customer care, Inbound sales and Outbound sales. We take care of our international clientele by offering a direct, personal and tailored approach to problem-solving.
We have been providing Customer Services since 1994 and our experience goes beyond contact centre services to an approach customised to reach the full potential of each of our clients’ campaigns and projects.
We are the only Contact Centre company in Cyprus that intensively connects with clients and has senior staff involved in daily business operations. This helps our clients have tailor-made solutions delivered to their needs.
We operate primarily in the UK and Cyprus. Our company provides proficient and cost effective outsourced inbound call centre services that are both flexible and scalable.

As well as being one of the first PCI DSS Level 1 compliant outsourced call centres in the UK. First Choice offers a wide range of outbound services for both business to consumer and business to business.
We have an upbeat, friendly and dedicated sales team, fully trained to sell a product to the targeted customer base.
Our ethos revolves around integrity, transparency, and trust. everything we do and foster an open and honest culture where every voice is heard. We encourage innovation and creativity, empowering our employees to think outside the box and make a meaningful impact on our business.